A Aldelia está a recrutar (1) Head of Commercial

Aldelia is recruiting a Head of Commercial for Maputo.

Responsibilities:

Develop and ensure execution of integrated financial strategies to maximise growth across the Commercial Segment.
Develop integrated frameworks, guidelines, and optimisation plans to drive profitability and economic value add.
Design and co-create long-term resource optimisation programmes that enable the availability of capital expenditure cash flow.
Influence and align strategic intent and delivery to add value for customers and shareholders.
Manage budget to control expenditure and ensure the efficient use of resources
Develop and implement business measurement metrics to ensure performance is measured against financial goals agreed for the operational areas and performance against competitors.
Credit: Manage lending book align to FirstRand portgfolio structures by acquiring and managing client in line with sound credit practices.
Develops operational efficiency and quality standards in line with the targeted financial performance of the business.
Identify and develop opportunities to introduce new revenue streams
Drive market share growth by identifying new markets, customer segments, products and services.
Ensure full exploitation of revenue lead generation opportunities.
Create customer service goals across operational units that enshrine Organisational values and enable the business to achieve its customer service vision.
Create conditions that support the delivery of a positive customer experience and sponsors and lead the implementation of customer service projects.
Represent customer service value proposition in the business and secure the buy-in of employees and industry.
Define an integrated and cross-functional service value chain and consider the consequences of future actions on the viability of the business
Ensure compliance is adopted in terms of systems and procedures as laid out by Group.
Anticipate and apply and policies/procedures to manage and control both financial and non-financial risks.
Ensure compliance with audit requirements.
Maintain a broad knowledge of current and emerging conditions affecting industry and/or business through forecasting and analysis across FirstRand
Ensure that sales strategies are aligned across customer value proposition
Keep abreast of learning opportunities, changing products and trends
Ensure that all employees develop, implement and regularly review a personal development plan.
Create an environment conducive to cross-functional skills transfer with a focus on constant team and personal development.
Promote the development of high potential talent.
Provide direction, support and shares knowledge and expertise.
Manage the performance of teams in areas of responsibility against expected delivery targets.

Requirements:

5 to 15 years of experience in Banking/Financial Sector, of which 4 to 6 years ideally at management level.
Relevant business degree preferably Post Graduate qualification with extensive banking experience.